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Worst customer service call ever?

Worst customer service call ever?


Worst customer service call ever?

Posted: 16 Jul 2014 08:36 AM PDT

Listen to a Comcast customer service agent fight to keep a customer. The call was posted online and has gone viral.

Child-porn sweep nets 660 arrests

Posted: 16 Jul 2014 11:17 AM PDT

UK police have arrested 660 suspected pedophiles -- including doctors, teachers and scout leaders -- in a six-month operation spanning the country, the National Crime Agency said Wednesday.

SNL: Two more cast members out

Posted: 16 Jul 2014 12:33 PM PDT

And two more bite the dust: A source confirms to EW that "Saturday Night Live" has elected not to renew the contracts of Noël Wells and John Milhiser, both of whom joined the sketch show last fall as featured players. Deadline first reported the news.

SNL cast that didn't make the cut

Posted: 15 Jul 2014 05:46 PM PDT

Brooks Wheelan isn't the only SNL cast member to get the boot, and he's actually in pretty good company.

Hot-car mom likened to Jewell

Posted: 16 Jul 2014 02:59 AM PDT

The mother whose toddler died in a hot car near Atlanta last month says she finds comfort in faith but struggles to get through each day.

Gitmo nurse refuses to force-feed

Posted: 16 Jul 2014 01:14 AM PDT

Attorneys for a Guantanamo Bay detainee on a hunger strike say a U.S. military nurse has refused to conduct forced feedings of inmates.

Why TV anchor's detention is significant

Posted: 16 Jul 2014 01:22 AM PDT

When "Economic News" aired last week on China's state-run TV channel, its viewers who number in the millions noticed something odd: the chair where star journalist Rui Chenggang sits was empty.

Seaplane almost lands on whale

Posted: 16 Jul 2014 11:24 AM PDT

Wise men say to look before you leap. In Alaska, it's advisable to look before you land.

This is how Archie dies

Posted: 16 Jul 2014 11:44 AM PDT

It was one of the most unexpected announcements of the year.

Look who's having baby No. 2

Posted: 16 Jul 2014 12:33 PM PDT

No, it's not Jimmy Carter

Posted: 16 Jul 2014 09:51 AM PDT

Cheney talks to CNN's Jake Tapper about "the worst president of my lifetime." He also said that the Bush administration left Iraq in reasonably good shape after years of war.

Opinion: Cheney's amazing chutzpah

Posted: 16 Jul 2014 11:00 AM PDT

You have to hand it to Dick Cheney. How many people, knowing what has happened in Iraq over the last 12 years, would dare to write an op-ed in The Wall Street Journal recently containing this line: "Rarely has a U.S. president been so wrong about so much at the expense of so many" -- and not be talking about George W. Bush? The man has chutzpah.

See all of the presidents

Posted: 16 Jul 2014 09:53 AM PDT

Presidents of the United States

Guess who's not paying taxes?

Posted: 16 Jul 2014 11:33 AM PDT

Some of the world's most well-known companies like Apple, Google, Facebook, Boots and Starbucks have become successful partly by convincing us through their products that their corporate values align with consumers' personal values.

Remembering John F. Kennedy Jr.

Posted: 16 Jul 2014 04:50 AM PDT

Sometimes a single moment in time captures the essence of an individual. That became clear to me in late June 1995. We were at the end of a grueling three days in Alabama interviewing George Wallace, the state's former segregationist governor and nemesis of President Kennedy, for John's maiden interview in his new magazine, George.

Taliban wanted to kill my rescuer

Posted: 16 Jul 2014 11:35 AM PDT

I never thought my Afghan translator would save my life by killing two Taliban fighters who were about to kill me. Janis did just that. I'm here today because he had my back in a way I only thought an American soldier would.

Say goodbye to baseball?

Posted: 16 Jul 2014 10:36 AM PDT

Where'd all the baseball fans go?,asks Mike Downey. Attendance at games and TV viewership are way down; it seems the game's status as the great American pastime is slipping

4 kids playing on beach killed

Posted: 16 Jul 2014 12:39 PM PDT

With hopes of a cease-fire in Gaza shattered by Hamas rockets that provoked renewed Israeli airstrikes, officials in the region will try again Wednesday to seek a way to stop the deadly confrontation.

Beaten U.S. teen coming home

Posted: 16 Jul 2014 11:13 AM PDT

A Florida teenager whose videotaped beating in Jerusalem was widely decried was to return home late Wednesday, his body still healing from the pummeling he received at the hands of Israeli police.

Mideast region 'boiling'

Posted: 16 Jul 2014 11:07 AM PDT

Given the conditions in the Middle East, "this might be more dangerous than any time in the past," U.S. Sen. John McCain said.

Rocket flies over Wolf Blitzer

Posted: 16 Jul 2014 08:28 AM PDT

While reporting from Israel, CNN's Wolf Blitzer and his crew stop to duck for cover after a rocket is fired by Hamas.

Not guilty plea in 'sugar daddy' case

Posted: 16 Jul 2014 08:40 AM PDT

The arrest of Alix Catherine Tichelman in the death of a Google executive has shed a new light on the so-called "Sugar Daddy" websites where women are paid, sometimes thousands of dollars a month by older suitors, for their company.

Body cam shows amazing rescue

Posted: 16 Jul 2014 12:51 PM PDT

A toddler is lucky to be alive after nearly drowning. His dramatic rescue was all caught by a police body camera.

18 yrs. for sending ricin to Obama

Posted: 16 Jul 2014 11:26 AM PDT

The Texas actress who admitted sending ricin-laced letters to President Barack Obama and then-New York Mayor Michael Bloomberg was sentenced to 18 years in prison Wednesday, the U.S. attorney's office said.

Break-in at Kennedy compound

Posted: 16 Jul 2014 01:13 AM PDT

A man wearing a Captain America T-shirt and camouflage shorts broke into the Kennedy compound in Barnstable, Massachusetts, on Tuesday, police said. When officers asked him what he was doing there, he replied: "Looking for Katy Perry."

Vargas: My detention wasn't a stunt

Posted: 16 Jul 2014 07:05 AM PDT

A Pulitzer Prize-winning journalist and undocumented immigrant who was detained at a southern Texas airport this week said Wednesday the incident wasn't a stunt.

Clinton drops hint on 'Daily Show'

Posted: 16 Jul 2014 12:10 PM PDT

When Jon Stewart gave Hillary Clinton a career aptitude test on the 'Daily Show' Tuesday night, her answers alluded to a presidential bid.

Governor masters doublespeak

Posted: 16 Jul 2014 03:33 AM PDT

CNN's Anderson Cooper reports on a mini-scandal brewing in Florida over a campaign stop by Governor Rick Scott.

Parents describe hot car nightmare

Posted: 16 Jul 2014 03:54 AM PDT

CNN's Don Lemon speaks with Brett and Kristie Cavaliero about the hot car death of their daughter.

What will Marines be doing with this?

Posted: 16 Jul 2014 10:35 AM PDT

Call it part tank, part boat and part beer cooler. But it's unquestionably all cool.

'Sugar baby': I'm not an escort

Posted: 15 Jul 2014 05:50 PM PDT

Kyung Lah reports on the website that an accused killer and alleged call girl used to meet a Google exec who was killed.

Rory McIlroy's new love interest is ...

Posted: 16 Jul 2014 03:20 AM PDT

Rory McIlroy has a new love in his life, but who or what is it?

See 'Hollywood's Hottest' as a kid

Posted: 16 Jul 2014 01:07 PM PDT

Before Joe Manganiello turned into the "True Blood" werewolf we all know and love, he was just a skinny boy with glasses.

Duckling born with four legs

Posted: 16 Jul 2014 03:35 AM PDT

Affiliate KPLC reports on Donald, a duckling who was born with four legs instead of two.

'Weird Al' spoofs 'Blurred Lines'

Posted: 16 Jul 2014 10:40 AM PDT

"Weird Al" Yankovic is making a comeback with his latest parody taking on Robin Thicke's "Blurred Lines."

Your decor's not out of date, it's '60s cool

Posted: 16 Jul 2014 12:41 PM PDT

Some home buyers are interested in "time-capsule houses," especially houses built in the middle of the 20th century.

Look at me! 14 selfies of the week

Posted: 16 Jul 2014 03:49 AM PDT

From Miss World to rape activist

Posted: 16 Jul 2014 10:32 AM PDT

Six weeks before winning the 1998 Miss World crown, 18-year-old Linor Abargil was raped at knife-point by a travel agent escorting her home to Israel from a modeling gig in Italy.

She's a first for firefighter calendar

Posted: 16 Jul 2014 01:11 PM PDT

Eleven years ago, Danae Mines ignored her family's objections and became one of the few female firefighters with the New York City Fire Department, better known as FDNY. And this week, with her trademark determination, she broke through a different traditionally all-male barrier: the FDNY Calendar of Heroes.

Getting naked on TV on the first date

Posted: 16 Jul 2014 03:16 AM PDT

CNN's Lisa France explains why VH1's new show "Dating Naked" is the new reality in reality TV.

Passengers tried to board with WHAT?!

Posted: 15 Jul 2014 01:38 PM PDT

The TSA posts images of what it confiscates on its Instagram account. CNN's Alison Kosik has the details.

A drinking age of 8?

Posted: 16 Jul 2014 09:45 AM PDT

A Brown University anthropology professor is not advocating getting kids drunk. He sees it as educational.

Drinking ages around the world

Posted: 16 Jul 2014 09:51 AM PDT

The National Minimum Drinking Age Act was passed in 1984, leading to 21 becoming the legal age for alcohol in the U.S.

Opinion: Lower drinking age to 19

Posted: 16 Jul 2014 09:53 AM PDT

It's been eight years since a black exotic dancer in Durham, North Carolina, accused three white Duke University lacrosse players of rape, sexual assault and kidnapping at a party. Whether you believe justice was adequately served -- without a trial, the North Carolina attorney general unilaterally declared the indicted players innocent -- one fact remains indisputable: A whole lot of underage drinking of beer and Jack Daniels was going on throughout much of that March day, badly impairing the judgment of the more than 40 man-boys in attendance.

Hot car death

Posted: 15 Jul 2014 08:00 PM PDT

The mother whose toddler died in a hot car near Atlanta last month says she finds comfort in faith but struggles to get through each day.

Amphibious vehicle

Posted: 16 Jul 2014 10:35 AM PDT

Call it part tank, part boat and part beer cooler. But it's unquestionably all cool.

Dick Cheney

Posted: 16 Jul 2014 04:39 AM PDT

Although a fierce critic of Barack Obama, former Vice President Dick Cheney does not support calls from some on the far right of his party to impeach him, saying it would simply create a distraction.

Kennedy compound

Posted: 16 Jul 2014 12:51 PM PDT

A man wearing a Captain America T-shirt and camouflage shorts broke into the Kennedy compound in Barnstable, Massachusetts, on Tuesday, police said. When officers asked him what he was doing there, he replied: "Looking for Katy Perry."

Rory McIlroy

Posted: 16 Jul 2014 08:05 AM PDT

Rory McIlroy has a smile on his face again, and it is all to do with a new love in his life -- golf.

Mideast

Posted: 16 Jul 2014 11:07 AM PDT

Each day, they live in fear.

Look at me! 14 selfies of the week

Posted: 16 Jul 2014 04:22 AM PDT

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